Executives – Do you have your head in the sand? Were you caught flat – footed? Trials always come…how are you building and sharing brand now that in-person networking has shifted? I told businesses over a year ago to be prepared for any crisis or trial by upping their online presence, posting stories, sharing employee […]
With the world as it is today, all leaders MUST be intentional about growing their Emotional Intelligence (EI). Leader Advice: 1. Listen to your people. Elected officials – listen to your constituents. EVEN WHEN YOU DON’T AGREE. WHY? Most people simply want to be heard. 2. Expect emotion. Emotions are running high…pandemics, tornadoes, cultural unrest […]
Calling on all leaders… I have been preaching self-awareness and emotional intelligence for years – now it is more important than ever. Definition: Social awareness is looking OUTWARD to learn about and appreciate others. If you have a high level of social awareness, you are able to recognize and understand emotion. WHY IS THIS IMPORTANT? […]
Grace. Quite a big word. Over the years, I have heard this word used by some clients as one of the ‘brand values.’ We have some discussion about what that means, how it affects them personally, and how to have grace. Some will say, grace is getting what you DON’T deserve, and NOT getting what […]
Most important soft skill? Many say so. It continues to top the charts of studies that preach empathy is critical to one’s success. After coaching people for almost two decades, I would agree based on my experience. A formal definition of empathy is the ability to identify and understand another’s situation, feelings, and motives. It […]
Are your employees engaged? This matters. Brand drives everything – including how loyal your employees are. People work harder for people thye like and who they believe care for them – they also feel more loyal toward a brand that they have a strong connection to. Brand creates a feeling. Bob Iger, Disney CEO, asks […]
Authenticity. A word I have used for myself this year – and one I chose before 2020 started. I preach that all brands should be authentic – personal and corporate/firm/company. I realized years ago that ones Personal Brand wasn’t a fake story – it was truly WHO people were. My goal was to grow that […]
Banks – Law – Personal Services – Accounting – Insurance Sales Help your people share their brands on social media. We have told many of our clients to create social media tool kits to help each person with ideas on what to post on social media. Your people need to know HOW to post, but […]
Click to read the latest column in Nashville Business Journal HERE or keep reading below. As you reopen: Be prepared to re-calibrate and recharge your employees. Depending on your Covid-19 experience, you may have to work hard to re-establish trust with employees. Creating excitement about your brand and your organization is vital, and […]
How do you crush competition? Here is the basic formula. 1. Know your brand (And your ‘why’) 2. Be consistent 3. Share stories It’s simple overall, but few people actually do this. Most people KNOW what to do, few people do what they know, and fewer do that every single day. 1. Know your brand […]