Companies who don’t know their ‘why’ will fail. Customers, the community and all employees need to know a company ‘why’ and be able to share the story behind why a company does what it does. People don’t engage with ‘how’ you do something – the loyalty starts with ‘why’ you do it. Why is this […]
CORPORATE TIP : Employee Training is a key to winning. Employee training is critical to success. If you only have vision and values on paper but have zero buy in to them from employees, you lose. This is why Chick-Fil-A wins and JC Penny loses. Brand training and employee buy-in to mission is vital. Without […]